Kelley Automotive Group 2024 Paid Summer Sales Internship

Description

Our mission is to provide the highest quality of experiential learning in a world-class automotive dealer group over the course of an 11-week program that will last a lifetime. Kelley Automotive will immerse the interns in the Kelley culture and teach the tools necessary for an exciting  venture into the automotive industry. Interns are viewed as next generation leaders, not simply potential new associates. As such, they will be offered the opportunity to understand and learn many areas of dealership operations. As in any dealership though, it all starts with the sale of a new or used vehicle and that will be the primary focus for this internship as our interns are mentored and managed by the industry's best sales professionals. 

Responsibilities

• Learn and present the non-confrontational selling process to every interested customer in the last three weeks of the internship.
• Assist with delivery of vehicles as directed by the supervisor and your mentor.
• Work your assigned shift.
• Prospect for customers using telephone, email, direct mail, personal contacts, referrals as directed by your supervisor and mentor.
• Log all customer information into the CRM system as required by your supervisor and mentor.
• Assist in proper vehicle display both inside the showroom and on the display lots.
• Attend all scheduled sales meetings.
• Complete all online and class training required by the Sales Managers.
• Greet all customers promptly and courteously upon their arrival at the dealership.
• Develop a relationship with the service and parts departments based on trust and a mutual understanding of customer satisfaction.
• Maintain work area in a clean and uncluttered fashion, free of personal effects.
• Attend training programs as required by management.
• Participate and complete all projects given by Sales Managers and other department managers.
• Maintain thorough knowledge of all products and services Kelley and GM offer, as well as those offered by our competitors.
• Know, understand, and practice the ethics of the automotive industry.
• Responsible for shadowing and learning the different locations of the Kelley Automotive Group and dealership departments.
• Participate in Kelley Automotive Group outings outside of work.
• Any other tasks deemed necessary by the General Manager, Sales Managers, and Mentor.

Qualifications

• Must include a cover letter stating why you are seeking an internship with the Kelley Automotive Group and what sets you apart from the other candidates. 
• Must be available for the required 11-week internship (May 15, 2023-July 28,2023).
• Must be a Junior or Senior in college.
• Must have the ability to read and comprehend instructions and information. 
• Must have a valid driver’s license and a good driving record. 
• Professional personal appearance. 
• Must have good judgment and be motivated. 
• Must have good communication skills with customers. 
• High School diploma or the equivalent.